Return and Refund Policy

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Return and Refund Policy

Last updated: November 01, 2021

Thank you for shopping at Fortitude Business Consulting.

If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions

Interpretation

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Fortitude Business Consulting Pty Ltd., Suite 178, 16 Cotham Road, Kew, VIC, 3101, Australia.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Fortitude Business Consulting, accessible from https://fortitudebusinessconsulting.com.au/
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order if it has not been dispatched from our holding. 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision before order dispatch by:

By email: grant.ferry@fortitudebusinessconsulting.com.au

Conditions for Returns

Goods cannot be returned or refunded in line with our policy.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Suite 178

16 Cotham Road

Kew VIC 3101 Australia

We cannot be held responsible for goods damaged or lost in shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund of the goods.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: grant.ferry@fortitudebusinessconsulting.com.au